Call Analytics & QA.

Voice Insights and QA gives pre sales heads complete visibility into every conversation their team is having, automatically scored, analysed, and surfaced so that coaching happens from evidence, not gut feel.

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Sales call analytics and QA for pre-sales teams

Works with

LEADSquared
mDoc
Salesforce
360 Solutions
Selldo
Exotel
Mcube
Teams

Your sales pipeline is full of patterns you have never been able to see.

Every week, your team has hundreds of conversations with leads but traditionally only 5% of these calls are reviewed.

  • Reviewed by gut, not dataMost sales heads review 4 or 5 calls a week and make team-wide decisions based on what they happened to hear. The other 200 calls that week never get listened to.
  • Objections you keep losing toThe same three objections are killing 40% of your conversions every month. You have a sense of it, but you cannot prove it, quantify it, or show your team exactly where the conversation goes wrong.
  • Top performers with no playbookYour best rep closes at twice the rate of everyone else. Nobody has ever been able to explain precisely what they do differently, because nobody has ever actually analysed the calls systematically enough to know.
  • QA that cannot scaleScript adherence, tone, objection handling, follow-up commitment, your QA process depends on a person listening to calls manually, which means it covers a fraction of what it should and always will.
  • QA that cannot scaleScript adherence, tone, objection handling, follow-up commitment, your QA process depends on a person listening to calls manually, which means it covers a fraction of what it should and always will.
  • Top performers with no playbookYour best rep closes at twice the rate of everyone else. Nobody has ever been able to explain precisely what they do differently, because nobody has ever actually analysed the calls systematically enough to know.
  • Objections you keep losing toThe same three objections are killing 40% of your conversions every month. You have a sense of it, but you cannot prove it, quantify it, or show your team exactly where the conversation goes wrong.
  • Reviewed by gut, not dataMost sales heads review 4 or 5 calls a week and make team-wide decisions based on what they happened to hear. The other 200 calls that week never get listened to.

Full visibility into every conversation.

AI audits 100% of your calls, without anyone having to manually lift a finger.

100% of your calls scored on tone, script adherence, objection handling, and follow-up commitment.

Thinkly AI call insights dashboard showing automatic call scoring and objection analysis

Emerging FAQs

Agent responses for common queries on Budget, Possession, Configuration, and Location.

Search FAQs…
All CategoriesBudgetPossessionConfigurationLocation

1. What's the vaastu like for units in Tower B? Is the entrance compliant?

2 CALLSConfiguration

Agent response

Tower B units face north-east with compliant entrance orientation per project guidelines.

2. Is Wing C west-facing, and which floors still have corner units?

3 CALLSConfiguration

Why ThinklyLabs: what makes this different

Built for the way real sales conversations actually happen, not the way they happen in a product demo.

Language-native

Accurate across Hinglish, Hindi, and English

Transcription and scoring that works on the way your buyers and reps actually speak, not a transliteration of what was said into English before it gets analysed, which is where most tools quietly lose accuracy.

Your rubric, not a generic one

Scoring criteria built around your sales playbook

The QA rubric is built around the criteria that matter for your product, your sales cycle, and your buyer, not a generic call quality checklist that was designed for a contact centre handling support tickets.

Data sovereignty

Your call data stays entirely yours

Every transcript, recording, and insight generated from your team's calls belongs to you. ThinklyLabs does not share, sell, or train on your data, and that is a default, not a setting you have to ask for.

Everything you need to know

Straight answers. No sales deck.

AI call QA automatically scores every sales conversation against your custom rubric, covering script adherence, objection handling, tone, and follow-up commitment, without anyone having to manually listen to recordings. Instead of reviewing 2–5% of calls, you get 100% coverage automatically.

Can't find what you're looking for? Email sachi@thinklylabs.com.

Book a demo for Thinkly AI voice agents and call insights for sales teams

See what is hiding in your call data.

In a 30-minute conversation, we will walk you through exactly what Voice Insights and QA would surface from the calls your team is already making.

Book a demo